Project management, delivery & business operations at scale.
Business operations leader delivering strategic programs across Banking, Crypto, and Tech. Fourteen years of end-to-end execution — from regulatory rollouts to market launches — leading senior teams, cross-functional governance, and high-impact transformations.
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Years
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Senior PMs led
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Strategic programs
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Markets launched
The dossier
Bitpanda
5 roles
03/2026 — Present
Business Operations, Office of the CEO
—Strategy Execution: Delivered high-impact strategic initiatives across all business units from conception to full execution.
—Leadership & Governance: Managed a team of Project Managers and supervised delivery of high-priority corporate & strategic programs.
—Portfolio Reporting: Designed and implemented a company-wide Project Portfolio Management framework with real-time KPI tracking for the Executive Board.
07/2024 — 02/2026
Head of Project / Program Management
—Portfolio & Prioritization: Steered the global strategic project portfolio, establishing company-wide prioritization aligned with corporate objectives.
—Leadership: Led, mentored, and developed a high-performing team of up to 8 (Senior) Program Managers.
—E2E Delivery: Held end-to-end accountability for the successful delivery of high-risk, company-critical strategic programs.
01/2023 — 07/2024
Senior Program Manager
—Product Launch: Delivered the world's first global crypto taxation tool, managing the intersection of product tech, complex tax regulations, and compliance.
—Corporate Carve-Out: Orchestrated the strategic, financial, and technical carve-out of Bitpanda Pro, aligning legal entities and mitigating operational risks.
—Global Scaling: Managed international market entry (UAE, UK), navigating local financial licensing and compliance frameworks.
—Customer-Facing Initiatives: Orchestrated the E2E delivery of the Bitpanda Club premium ecosystem, aligning commercial strategy, marketing, UX, tech and compliance.
07/2021 — 01/2023
Senior Technical Program Manager
—End-to-End Delivery: Led and executed complex, business-critical projects within the CTO area from conception to full E2E delivery.
—Organizational Governance: Designed and built scalable organizational structures within the CTO area to optimize project efficiency and cross-functional collaboration.
—Cross-Functional Execution: Steered and delivered high-impact E2E features by aligning product management, engineering teams, and Go-To-Market strategies.
05/2020 — 06/2021
Scrum Master / Agile Coach
—Cross-Functional Enablement: Served the entire Bitpanda Pro business unit as Agile Coach and partial Product Owner, driving operational excellence across product, tech, and operations.
—Process & Governance Design: Co-shaped and established a scalable, company-wide agile framework within Bitpanda to support rapid scaling.
Erste Digital / Erste Group IT
2 roles
03/2018 — 04/2020
IT Project Manager / Agile Coach
—CRM Transformation: Managed E2E delivery of a new corporate CRM system for all Erste Bank & Sparkassen sales representatives; orchestrated agile delivery, release management, and stakeholder management across regional networks.
—ML TRX Monitoring: Led E2E delivery of a cutting-edge Machine Learning and AI-driven transaction monitoring project to optimize operational compliance and risk detection.
12/2016 — 02/2018
IT Project Manager / Program Management Officer
—Strategic Program Support: Served as core Business Assistant to the Program Manager for a company-wide initiative involving 100+ cross-functional participants.
—Release Management: Managed and coordinated the comprehensive release management process for a highly complex program structured across 10 distinct project streams.
sServicecenter der Erste Bank & Sparkassen
3 roles
04/2014 — 11/2016
Teamlead Digital Services
—Led Electronic Banking Helpdesk for the commercial customer segment of Erste Bank & Sparkassen — team of >15.
09/2012 — 04/2014
Expert Credit Card Service / Fraud Management
—Fraud Monitoring and case detection for the Credit Card Service of Erste Bank & Sparkasse.